To offer you peace of mind when booking with us, Active Away is member of The Travel Vault which provides financial failure insurance to cover any deposit or balance paid to us in the highly unlikely event of the company failing.
About Travel Vault
Allows us to be compliant with the Package Travel Regulations & provides Financial Failure Insurance in the unlikely event we were to go insolvent.
The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Active Away Ltd. This insurance has been arranged by The Travel Vault in conjunction with Towergate Travel through Evolution Insurance PLC.
If Active Away goes Insolvent
In the unlikely event of Insolvency, you must Inform Towergate Travel immediately on +44 (0) 1932 334140 or by email at firstname.lastname@example.org. Please ensure you retain the booking confirmation form as evidence of cover and value.
You still need your own insurance!
This policy is NOT a replacement for your own holiday insurance which you must have to comply with Active Away's Booking Terms and Conditions. It will not cover any monies paid back to you by your Travel Insurance or any losses which are recoverable under another insurance or bond. It does not cover flights booked independently