holidays@activeaway.com | +44-(0)-207-9657277 | Whatsapp Active AwayWhatsapp Active Away
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  • Dates
  • Tennis
    • Adult Only Tennis Holidays
    • Corporate
    • Family Tennis Holidays
    • Indoor One Day Tennis Clinics
    • Louis Cayer Tennis Programme
    • Play & Watch Events
    • Singles Tennis Holidays
    • Group Organisers
    • Yoga + Tennis Holidays
  • Ski
    • Learn to Ski & Snowboard Holidays
    • Singles Holidays – ski
  • Destinations
    • Tennis Holidays
      • Corfu, 5* Daphnila Bay
      • Crete, 5* Kalimera Kriti
      • Crete, 5* Royal Mare
      • Croatia, 4* Valamar Diamant, Porec
      • Greece, 5* Ikos Aria, Kos
      • Greece, 5* Sani Beach Hotel
      • Turkey, 5* Liberty Sentido
      • Turkey, 5* Liberty Lykia
      • Turkey, 5* Paloma Orenda
    • Indoor One Day Tennis Clinics
      • David Lloyd Chorley
      • David Lloyd Milton Keynes
      • David Lloyd Newbury
      • David Lloyd West Bridgford, Nottingham
      • Queen Elizabeth Olympic Park
    • Ski
      • Italy, 3* Hotel Monterosa, Alagna
  • Reviews
  • About Us
    • Active Away Welcome Packs
    • Booking terms & Conditions
    • Coronavirus FAQ’s
    • Clinic Feedback
    • FAQs
    • Holiday Feedback
    • Job Opportunities
    • Meet The Team
    • Our Blog
    • Sign up as a club referral partner
    • Sign up as a coach referral partner
    • Refer a friend
  • Contact
  • Book Now

FAQs

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A list of our most commonly fielded questions and answers
  • When do I have to check in for my flight?

    We advise two hours before departure.
  • When is my final payment due?

    Your final payment for your tennis holidays, tennis breaks and winter holiday are due 12 weeks prior to departure, you will receive a payment reminder twelve weeks before you travel .
  • Do I have to pay the full amount?

    We only require 35% as a non refundable deposit at the time of booking.
  • Will I be able to keep my toddler’s pushchair until we board the plane?

    Yes, you will be able to keep your pushchair until you come to board the aircraft.
  • Can I order a children’s meal on the flight?

    If flight meals are included in your holiday price, a children’s meal will automatically be allocated for children aged 11 years or under. If in-flight meals are not included, but can be added at a supplement these can be pre-booked by either contacting your Travel Agent, or if you have booked directly, calling or emailing Active Away. Some of our flights do not include pre-booked catering, on these flights it will not be possible to pre-book any specialist meals.
  • What is my baggage allowance?

    Your baggage allowance is different for different airlines: Easyjet – 20KGS per person, Thomson – 20KGS, Monarch – 20KGS, British Airways – 23KGS. Full details can be found on your holiday confirmation.

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  • Dates
  • Tennis
    • Adult Only Tennis Holidays
    • Corporate
    • Family Tennis Holidays
    • Indoor One Day Tennis Clinics
    • Louis Cayer Tennis Programme
    • Play & Watch Events
    • Singles Tennis Holidays
    • Group Organisers
    • Yoga + Tennis Holidays
  • Ski
    • Learn to Ski & Snowboard Holidays
    • Singles Holidays – ski
  • Destinations
    • Tennis Holidays
      • Corfu, 5* Daphnila Bay
      • Crete, 5* Kalimera Kriti
      • Crete, 5* Royal Mare
      • Croatia, 4* Valamar Diamant, Porec
      • Greece, 5* Ikos Aria, Kos
      • Greece, 5* Sani Beach Hotel
      • Turkey, 5* Liberty Sentido
      • Turkey, 5* Liberty Lykia
      • Turkey, 5* Paloma Orenda
    • Indoor One Day Tennis Clinics
      • David Lloyd Chorley
      • David Lloyd Milton Keynes
      • David Lloyd Newbury
      • David Lloyd West Bridgford, Nottingham
      • Queen Elizabeth Olympic Park
    • Ski
      • Italy, 3* Hotel Monterosa, Alagna
  • Reviews
  • About Us
    • Active Away Welcome Packs
    • Booking terms & Conditions
    • Coronavirus FAQ’s
    • Clinic Feedback
    • FAQs
    • Holiday Feedback
    • Job Opportunities
    • Meet The Team
    • Our Blog
    • Sign up as a club referral partner
    • Sign up as a coach referral partner
    • Refer a friend
  • Contact
  • Book Now