Frequently Asked Questions
Your Queries Answered
We take parental consent very seriously. Following on from booking you'll receive an email with a form to complete. In here you'll be able to submit everything from dietary requirements, to a pick up password and safeguarding consents.
For Junior Tennis Camps - This can be downloaded from the product page, or alternatively on any confirmation email.
For School Tours - This will be sent out as part of the welcome pack.
For School Tours - This will be sent out as part of the welcome pack.
Yes, absolutely! Just head to the destination page of your choice - for example Beach Club. Scroll down to the 'Pricing & Booking' section and complete the form.
You can view the policies on the below links:
- Active Away Privacy Policy
- Dante Active Privacy Policy (please click on privacy policy at the bottom of the page).
- Safeguarding
- Terms & Conditions
- Active Away Privacy Policy
- Dante Active Privacy Policy (please click on privacy policy at the bottom of the page).
- Safeguarding
- Terms & Conditions
Yes! School tours have our highest level of booking protection.
ATOL - Read more about ATOL protection here.
Travel Trust Association - Read more about this here.
Package Travel Regulations - Explore more on this here.
Yes! We respond to all enquiries very quickly. Visit our contact us page to connect.
