Pickleball Holiday FAQs

To view all of our Pickleball Holiday locations, please click here.

Don’t forget to use the filters to narrow down your options!

The easiest way to explore all our Pickleball Holiday dates is by checking out our events webpage here. You can use the filter to narrow down your options.

The single supplement can be removed from your booking but only if you decide to share a room with someone.

We don’t offer the option to share a room with someone you don’t already know.

One of our biggest challenges is making sure everyone is matched up to someone of a similar standard. Here’s a little more information:

You will Play Up & Play Down – There will be times during your Active Away Padel Holiday where you ‘Play Up a level’ (maybe even against the coaches) and also times where you’ll ‘Play Down a Level. We try to make this as even as possible.

Tennis Standards – Please visit this page to see our self rating guide.

Changing Groups – Please never be afraid to speak to your host about changing groups if you feel over/under challenged.

We operate on the following payment terms:

• 35% Deposit at the time of Booking

• Balance Payment 12 Weeks before Travel

• If you would like to pay your balance before it’s due, just contact us here.

To find out exactly how our booking process works, please click here.

At Active Away, we genuinely care about our guests and are committed to providing the best support possible.

For information regarding our cancellation policy, please click here to read our Terms and Conditions, which outline all our policies.

Flights are not included in our package. However, both the Pickleball programme and accommodation are included, and you can add airport transfers for an additional cost.

They are not included within our base package, but can be added upon booking. You can read more about Airport Transfers here.

The Single Occupancy Supplement needs to be added to your booking if you are staying in a room on your own.

a) Why do I have to pay the Single Occupancy Supplement? Our pricing is based on 2 sharing a room and all prices displayed on our website are ‘Per Person.’

b) Can someone else share my room if I’ve paid for the Single Occupancy of it? No. We are charged different rates for the number of people in the room. A second person must pay either the full price or the non-playing price.

c) Do you make any margin on the Single Occupancy Supplement? No, we actually even pass any early booking discount we get with hotels to our guests. We do our best to negotiate the best prices possible for Single Occupancy as we appreciate this is a prohibitive booking factor.

Yes, your holiday is protected through the Package Travel Regulations if your booking has more than 1 part – for example: Accommodation & Pickleball.

You can only use 1 Discount Code per Pickleball Holiday.

If you are struggling to find where to apply your discount code please check this image.

Referral discounts do ‘stack’ on top of normal discount codes, please contact us here in this eventuality.

Your holiday will be hosted by one of our highly trained Pickleball experts. They are extremely personable and friendly!

Without a doubt no! Socialising is one of our biggest USPs outside of our padel coaching programme and one of the reasons we have so many repeat customers. Many of our clients come alone and meet friends for life.

Off the court, we love to create lasting memories by dining together and enjoying the evening entertainment.

To add extra nights onto your holiday, please email our back-office team here and we’ll provide you with quotes and availability.

We aim to confirm all bookings within 24 to 48 hours of your initial reservation.

Absolutely, the more the merrier! Non-playing guests can enjoy a £200 discount on their booking. All our resorts offer a variety of activities so they won’t get bored, and they are always welcome to join the group for meals.

At one of our venues, it is a B&B board basis meaning there will be an extra charge for lunches, dinners, and any drinks you wish to buy during your holiday.

We’ll also be dining outside the hotel for some meals, so please keep this in mind. Additionally, if you’re interested in excursions, having some cash on hand will be useful for any activities you wish to join.

Absolutely, the more the merrier! Non-playing guests can enjoy a £200 discount on their booking. All our resorts offer a variety of activities so they won’t get bored, and they are always welcome to join the group for meals.

Since both of our Padel Hotels operate on a B&B basis, breakfast is included, but lunch, dinner, and drinks are additional and will be added to your room bill to be settled at the end of your stay.

We’ll also be dining outside the hotel for some meals, so please keep this in mind. Additionally, if you’re interested in excursions, having some cash on hand will be useful for any activities you wish to join.

Assuming the hotel has availability, why not!

Please contact our team here and we will help you arrange. this.

Please do not change your flight home until our team have. confirmed it’s ok to do so.

To rebook another tennis holiday, please click here to view our offers and go ahead with the booking!

Most definitely! To become a group organiser, please complete our short Contact Us form here. We will take of your group and make sure you’re all accommodated.

Absolutely! Choose your preferred coach from our team, and they will coordinate the lesson and payment directly with you.

At some resorts, we will need to pre-order as a group to ensure the evening meals run smoothly. To pre-order, please click here.

Not at all! This is your holiday and we want you to enjoy it as much as possible which means you can play as much or as little as you would like.

Just let your host know so they can plan for the day around this.

Yes! If you feel like you are being under or over challenged please do inform your host who will accommodate the groups accordingly.

Of course – that’s no problem at all! Just let your host know that you will be doing your own thing tonight.

Your host will share the transfer list in the group chat a couple of days before departure, and you’ll also receive an email. If you’d like the information sooner, feel free to ask your host.

At Active Away, we are always looking to improve so any feedback you have please do make sure to share.

You can do so through our mid-week holiday form here or at the end of your holiday here.

If you’d like to try a different restaurant than the group, please let your host know, and they’ll handle the reservation for you.

Alternatively, you can speak to reception, and they’ll be happy to assist as well.