Question 1

What age groups are the Junior Tennis Camps designed for?

Accepted Answer

Our Junior Tennis Camps are ideal for young players aged 8-17 who are enthusiastic about tennis, whether they’re just starting out or looking to improve their competitive skills.

Question 2

Do children need to have tennis experience to join?

Accepted Answer

No prior experience is required! Our camps are structured for all skill levels, from beginners to advanced junior players. Our coaches tailor sessions to meet each child’s level, ensuring they learn at a comfortable pace.

Question 3

How do I view all of your Junior Tennis Camps?

Accepted Answer

To view all of our Junior Tennis Camps, please click [here](/junior-tennis-camps).

Question 4

What does a typical day at camp look like?

Accepted Answer

A typical day includes lots of tennis, tailored coaching, fun activities and plenty more! Please check out our full itinerary [here](https://files.activeaway.com/NEW_Junior_Residential_Camps_1_1_15bd37f301.pdf).

Question 5

How many children are booked onto an event?

Accepted Answer

To view our availability for all of our events, please click [here](/availability).

Question 6

Can the single supplement be removed after booking?

Accepted Answer

The single supplement can be removed from your booking but only if your child decides to share a room with someone.

Question 7

Can my child share a room with someone who they don't know?

Accepted Answer

We don’t offer the option to share a room with someone you don’t already know.

Question 8

How do I know what tennis standard to input for my child?

Accepted Answer

One of our biggest challenges is making sure everyone is matched up to someone of a similar standard. Here’s a little more information:

**Your child will Play Up & Play Down** – There will be times during the Junior Tennis Camp where your child will ‘Play Up a level’ (maybe even against the coaches) and also times where they’ll ‘Play Down a Level’. We try to make this as even as possible.

**Tennis Standards** – Please visit [this page](/self-rating-guide) to see our self rating guide.

**Changing Groups** – Please never be afraid to speak to your host about changing groups if you feel your child is being over/under challenged.

Question 9

Can I pay my balance in monthly instalment?

Accepted Answer

**We operate on the following payment terms:
**
- 35% Deposit at the time of Booking

- Balance Payment 12 Weeks before Travel

- If you would like to pay your balance before it’s due, just contact us [here](/forms/contact-us).

Question 10

How does the booking process work?

Accepted Answer

To find out exactly how our booking process works, please click [here](/booking-process).

Question 11

What is your cancellation policy?

Accepted Answer

At Active Away, we genuinely care about our guests and are committed to providing the best support possible.

For information regarding our cancellation policy, please click [here](/booking-terms-conditions) to read our Terms and Conditions, which outline all our policies.

Question 12

What is included in the Junior Tennis Camp package?

Accepted Answer

Our camp packages include:

- Accommodation

- All meals

- Jamie Murray designed Tennis Programme

- Match play and tournaments

- Supervised fun activities

Question 13

What is the ratio of coaches to players?

Accepted Answer

We maintain a low coach-to-player ratio to ensure each child receives individual attention and guidance. Typically, we aim for a 1:6 coach-to-player ratio.

Question 14

Are the camps safe and supervised?

Accepted Answer

Yes, absolutely! Safety is our top priority. All camps are fully supervised by trained staff, and we adhere to strict safety protocols. Coaches and staff are background-checked and first aid certified.

Question 15

Are meals provided?

Accepted Answer

Yes, all meals are provided and snacks throughout the day to keep the children energised.

Question 16

How can I book a Junior Tennis Camp?

Accepted Answer

Booking is easy! Visit our webpage [here](/junior-tennis-camps/), select the camp dates that work best for you, and complete the registration form. You’ll receive a confirmation and further details about the camp.

Question 17

Are flights included?

Accepted Answer

Flights are **not** included in our package. However, both the tennis programme and accommodation are included, and you can add airport transfers for an additional cost.

Question 18

Are airport transfers included?

Accepted Answer

They are **not** included within our base package, but can be added upon booking. You can read more about Airport Transfers [here](/airport-transfers).

Question 19

What is the Single Occupancy Supplement?

Accepted Answer

The Single Occupancy Supplement needs to be added to your booking if your child is staying in a room on their own.

**a) Why do I have to pay the Single Occupancy Supplement?** Our pricing is based on 2 sharing a room and all prices displayed on our website are ‘Per Person.’

**b) Can someone else share my room if I’ve paid for the Single Occupancy of it?** No. We are charged different rates for the number of people in the room. A second person must pay either the full price or the non-playing price.

**c) Do you make any margin on the Single Occupancy Supplement?** No, we actually even pass any early booking discount we get with hotels to our guests. We do our best to negotiate the best prices possible for Single Occupancy as we appreciate this is a prohibitive booking factor.

Question 20

Am I financially protected?

Accepted Answer

Yes, your holiday is protected through the Package Travel Regulations if your booking has more than 1 part – for example: Accommodation & Tennis.

Question 21

How do I apply my discount code?

Accepted Answer

You can only use 1 Discount Code per Tennis Holiday.

If you are struggling to find where to apply your discount code please check this image.

Referral discounts do ‘stack’ on top of normal discount codes, please contact us [here](/forms/contact-us) in this eventuality.

Question 22

Who will be hosting my child's camp?

Accepted Answer

All Junior Camps will be hosted by one of our highly trained tennis experts. They are an LTA Level 4/5 Qualified Coach, extremely personable and friendly! All have experience with coaching children and are trained in first aid and have acquired all relevant certificates.

Question 23

How long does it take for my booking to be confirmed?

Accepted Answer

We aim to confirm all bookings within 24 to 48 hours of your initial reservation.

Question 24

Can parents join or observe the camp?

Accepted Answer

Parents are welcome to attend the opening and closing sessions to see their children in action. However, during daily activities, we encourage children to focus on building independence and connections with their peers.

Question 25

What should my child bring to camp?

Accepted Answer

**Your child should bring:**

- Comfortable sportswear and tennis shoes

- Tennis racquet

- Water bottle

- Sunscreen

- Any personal items needed

Question 26

My child has a dietary requirement, do I need to let you know?

Accepted Answer

While the hotels we partner with are able to accommodate all dietary requirements, please inform us [here](hello@activeaway.com) so that our team can make a note of this on your booking. This will ensure that your host is aware upon your child’s arrival.

Question 27

Is my child allowed to bring their phone?

Accepted Answer

Yes, however we encourage that they stay off them at break times and only use if needed.

Question 28

Will there be a competition/tournament?

Accepted Answer

Yes, there will be a tournament on the final day of the camp.

Question 29

Is there an opportunity for private coaching?

Accepted Answer

If you’re looking for a challenge, need a confidence boost, or want to focus on something specific, our coaches are available for private lessons outside the tennis programme.

Pricing varies by coach and can be arranged directly with them at the resort.

Question 30

How do I fill out my parental consent form?

Accepted Answer

Once you’ve booked, a parental consent form will be sent to your email. Please complete it as soon as possible to finalise your booking

Question 31

I've booked a trip with you. How do I become a member?

Accepted Answer

Active Away has thrived thanks to the strength of our community, and you can become a part of it by registering [here](membership.activeaway.com). It’s free and comes with many exclusive benefits you’ll love!

Question 32

What happens if it rains?

Accepted Answer

If it rains during the time scheduled for tennis, we have an indoor space reserved for quizzes and games.

Question 33

Does my child receive anything at the end of the camp?

Accepted Answer

Absolutely! A certificate and full tennis report will be provided after the camp.

Question 34

My child loved their holiday, how can I rebook?

Accepted Answer

To rebook another Junior Tennis Camp, please click [here](/events) to view our offers and go ahead with the booking!

Question 35

My child has broken their strings. Can they get them re-strung?

Accepted Answer

Some of the venues we visit have a stringing machine available. If not, we always bring spare children rackets with us.

Question 36

Can my child have a private lesson whilst they're there?

Accepted Answer

Absolutely! Choose your preferred coach from our team, and they will coordinate the lesson and payment directly with you before or after the end of camp.

Question 37

How do I give my feedback?

Accepted Answer

At Active Away, we are always looking to improve so any feedback you have please do make sure to share.

You can do so through our mid-week holiday form [here](/forms/mid-holiday-feedback/) or at the end of your holiday [here](/forms/holiday-feedback).

Question 38

Does my child receive anything at the end of the camp?

Accepted Answer

Absolutely! A certificate and full tennis report will be provided after the camp.Retry

Junior Tennis Camps FAQs

Pre-Booking

What age groups are the Junior Tennis Camps designed for?

Do children need to have tennis experience to join?

How do I view all of your Junior Tennis Camps?

What does a typical day at camp look like?

How many children are booked onto an event?

Can the single supplement be removed after booking?

Can my child share a room with someone who they don't know?

How do I know what tennis standard to input for my child?

Can I pay my balance in monthly instalment?

How does the booking process work?

What is your cancellation policy?

What is included in the Junior Tennis Camp package?

What is the ratio of coaches to players?

Are the camps safe and supervised?

Are meals provided?

How can I book a Junior Tennis Camp?

Are flights included?

Are airport transfers included?

What is the Single Occupancy Supplement?

Am I financially protected?

How do I apply my discount code?

Who will be hosting my child's camp?

How long does it take for my booking to be confirmed?

Pre-Travel

Can parents join or observe the camp?

What should my child bring to camp?

My child has a dietary requirement, do I need to let you know?

Is my child allowed to bring their phone?

Will there be a competition/tournament?

Is there an opportunity for private coaching?

How do I fill out my parental consent form?

I've booked a trip with you. How do I become a member?

What happens if it rains?

Does my child receive anything at the end of the camp?

On the Trip

My child loved their holiday, how can I rebook?

My child has broken their strings. Can they get them re-strung?

Can my child have a private lesson whilst they're there?

How do I give my feedback?

Does my child receive anything at the end of the camp?

Contact

Quick Links

Booking information

Important Information

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