UK Weekend Break FAQs
FAQs
UK Weekend Tennis Breaks
We’ve got it – you are considering booking or have booked an Adult Weekend Tennis Break and have a few queries? We’ve heard every question you can imagine and have answered those below for you!
UK Weekend Tennis Breaks
Pre-Booking
Those pesky queries before you book – we know it’s a big decision to make a booking.
We will be hosting our UK Weekend Tennis Breaks at The Lensbury Hotel in London.
To view further information regarding this prestige venue, please click here.
To view all of our Adult Weekend Tennis Break dates, please click here.
Don’t forget to use the filters to narrow down your options!
To view our availability for all of our events, please click here.
The single supplement can be removed from your booking but only if you decide to share a room with someone.
We don’t offer the option to share a room with someone you don’t already know.
One of our biggest challenges is making sure everyone is matched up to someone of a similar standard. Here’s a little more information:
You will Play Up & Play Down – There will be times during your Active Away Tennis Holiday where you ‘Play Up a level’ (maybe even against the coaches) and also times where you’ll ‘Play Down a Level. We try to make this as even as possible.
Tennis Standards – Please visit this page to see our self rating guide.
Changing Groups – Please never be afraid to speak to your host about changing groups if you feel over/under challenged.
We operate on the following payment terms:
35% Deposit at the time of Booking
Balance Payment 12 Weeks before Travel
If you would like to pay your balance before it’s due, just contact us here.
To find out exactly how our booking process works, please click here.
At Active Away, we genuinely care about our guests and are committed to providing the best support possible.
For information regarding our cancellation policy, please click here to read our Terms and Conditions, which outline all our policies.
Our tennis programme is designed to help you become a more skilled and confident doubles player. While we do cover some technique that benefits all players, the primary focus is on doubles tactics and strategy.
The Single Occupancy Supplement needs to be added to your booking if you are staying in a room on your own.
a) Why do I have to pay the Single Occupancy Supplement? Our pricing is based on 2 sharing a room and all prices displayed on our website are ‘Per Person.’
b) Can someone else share my room if I’ve paid for the Single Occupancy of it? No. We are charged different rates for the number of people in the room. A second person must pay either the full price or the non-playing price.
c) Do you make any margin on the Single Occupancy Supplement? No, we actually even pass any early booking discount we get with hotels to our guests. We do our best to negotiate the best prices possible for Single Occupancy as we appreciate this is a prohibitive booking factor.
Yes, your holiday is protected through the Package Travel Regulations if your booking has more than 1 part – for example: Accommodation & Tennis.
You can only use 1 Discount Code per event.
If you are struggling to find where to apply your discount code please check this image.
Referral discounts do ‘stack’ on top of normal discount codes, please contact us here in this eventuality.
Your event will be hosted by one of our highly trained tennis experts. They are an LTA Level 4/5 Qualified Coach, extremely personable and friendly!
Without a doubt no! Socialising is one of our biggest USPs outside of our tennis coaching programme and one of the reasons we have so many repeat customers. Many of our clients come alone and meet friends for life.
Off the court, we love to create lasting memories by dining together and enjoying the evening entertainment.
To add extra nights onto your holiday, please email our back-office team here and we’ll provide you with quotes and availability.
We aim to confirm all bookings within 24 to 48 hours of your initial reservation.
Absolutely, the more the merrier! The Lensbury offers a variety of activities so they won’t get bored, and they are always welcome to join the group for meals.
Additional costs may apply depending on the hotel you’re staying at and if you choose to join the group at one of the a la carte restaurants.
On some holidays, we also offer the option of dining at a local restaurant outside the resort on the final evening, which would incur an extra charge. This plan will be decided during the trip based on the group’s preference.
If you’re planning any activities on your day off, such as excursions, we recommend bringing cash in the local currency to cover any expenses.
UK Weekend Tennis Breaks
Pre-Travel
You’re all set and ready to travel, but you have a few queries about your trip ahead – here’s some FAQs answered for you.
Yes! You can join the WhatsApp group here (password is Tennis2022 with a capital T).
Absolutely! We have created a handy tool here to help you search for flights, with our partner SkyScanner.
While the resorts we partner with are able to accommodate all dietary requirements, please inform us here so that our team can make a note of this on your booking. This will ensure that your host is aware upon your arrival.
Absolutely! If your friend(s) have never participated in an Active Away event before, you will receive a £50 referral discount for each person who books a holiday based on your referral.
Active Away has thrived thanks to the strength of our community, and you can become a part of it by registering here. It’s free and comes with many exclusive benefits you’ll love!
Hold Luggage only!
It is a CAA Requirement for your tennis racket to be in your hold luggage, we do not recommend risking trying to bring it as hand luggage.
Aircraft companies are supposed to remove tennis rackets from the plane if seen being brought as hand luggage.
To know exactly what to bring on your tennis holiday, please read our guide here.
If you’re looking for a challenge, need a confidence boost, or want to focus on something specific, our coaches are available for private lessons outside the tennis programme.
Pricing varies by coach and can be arranged directly with them at the resort.
Don’t worry – just complete this form with your new Transfer Information and we’ll sort everything out for you.
We understand planning your day off can be quite tricky! Here are our Day Off guides which will hopefully help.
When you’re out on resort, your host can help you with any excursion bookings or day trips out.
UK Weekend Tennis Breaks
On the Trip
We know that last-minute questions can come up during your stay. It’s important that we address these to ensure you have an amazing experience with us.
Assuming the hotel has availability, why not!
Please contact our team here and we will help you arrange. this.
Please do not change your flight home until our team have. confirmed it’s ok to do so.
To rebook another tennis holiday, please click here to view our offers and go ahead with the booking!
Most definitely! To become a group organiser, please complete our short Contact Us form here. We will take of your group and make sure you’re all accommodated.
Absolutely! Choose your preferred coach from our team, and they will coordinate the lesson and payment directly with you.
At some resorts, we will need to pre-order as a group to ensure the evening meals run smoothly. To pre-order, please click here.
We understand planning your day off can be quite tricky! Here are our Day Off guides which will hopefully help.
You can also speak to your host who will be happy to help with any excursion bookings or day out ideas.
Not at all! This is your holiday and we want you to enjoy it as much as possible which means you can play as much or as little as you would like.
Just let your host know so they can plan for the day around this.
Most of the resorts we visit offer free court bookings, but feel free to confirm with your host, who can assist you in reserving courts at the tennis centre or through reception.
Yes! If you feel like you are being under or over challenged please do inform your host who will accommodate the groups accordingly.
Of course – that’s no problem at all! Just let your host know that you will be doing your own thing tonight.
Your host will share the transfer list in the group chat a couple of days before departure, and you’ll also receive an email. If you’d like the information sooner, feel free to ask your host.
Some of the resorts we visit have a stringing machine available. If not, one of the coaches will be happy to lend you a spare racket.
If you’d like to try a different restaurant than the group, please let your host know, and they’ll handle the reservation for you.
Alternatively, you can speak to reception, and they’ll be happy to assist as well.
PARTNERS
